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Help and FAQ Collection

This article provides a categorized list of our help articles and what they each entail, to make it easier for you navigate our support resources!

Getting Started with FF Logs

This page will help you get familiarized with the basics of the site and show you how to start logging.

  • Account setup
  • How to start logging; log uploaders, how to upload, and what settings to use
  • Logging add-ons
  • How to create test logs with a target dummy

Account and Settings

Information regarding account creation and management.

  • Account setup
  • Account management and settings
  • Activating your Patreon benefits
  • Connecting your social media

Connect a Twitch Stream

How to hook up your stream to your FF Logs profile.

  • Allows your stream to appear in our Race to World First overview, guild pages, ranking pages, or our streams page

Characters

Character claiming, transfers, and general character management help.

  • Claiming your characters
  • How to update a renamed or transferred character
  • How to hide a character and its' parses

Guilds

Guild creation and management help.

  • Creating a guild
  • Creating teams
  • Roster management types
  • Stealth mode and private guild logging
  • I joined a guild, but I don't have access; How to manually invite and promote new members using a guild code
  • Transferring ownership of a guild
  • Guild realm or faction transfers
  • What happens to my logs when I leave a guild?

Preparing a Static for the RWF

Set up your Static for FF Logs competitions.

  • Static setup
  • Competition mode
  • Connecting streams
  • What log data is exposed and what can be kept private?

Discord Webhook

How to connect a Discord Webhook to FF Logs to automatically post reports.

  • All steps for both Discord and FF Logs

Recruitment

Guides for using the FF Logs recruitment tool.

Rankings and Parses

In-depth rankings, parses, and all star calculation explanations.

  • Common terminology on FF Logs
  • Partitions and frozen ranks
  • How All Star Points are calculated
  • Historical scores and lock ins (why do my numbers sometimes change?)
  • Ranking policies and rules

Learn how to use our tools to analyze the data found in a log report.

  • Navigation tips
  • Different data views and formats
  • Data types

rDPS, nDPS, aDPS, and cDPS

A guide to the various metrics used in FF Logs

Code of Conduct

The dos and don'ts of FF Logs.

  • Bannable offenses
  • Behavioral expectations

Pins, Queries, and Scripts

(...and lions, tigers, and bears, oh my!)

Learn how to work with our API and report tools to produce pins, queries, expressions, and components.

API Documentation

Information about using FF Logs documentation and API.

Event Partnerships

Details about how to organize an event with FF Logs.

Contact Us

As always, we love to hear your feedback. Please join us on Discord to share any feedback and suggestions, or to ask any questions.

Follow our Twitter for updates!

If you have any support questions, please reach out to our support team at [email protected].

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