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Account and Settings

Creating Your Account

To create your account, click on sign up at the top right of the site. Fill in the requested information. You will be sent an email containing an activation link. After you click this link, your account will be activated and you can log in.

Syncing and Claiming Your Characters

Follow these steps to import your characters into FF Logs.

  1. Go to the Import Lodestone Characters and Free Companies section in your profile settings. Here, you will find a code sequence. Copy this code.
  2. Navigate to the Final Fantasy XIV Lodestone website and log in.
  3. Select the character you wish to import and go to its Character Profile.
  4. Scroll down to the Edit button and click it. Paste the code sequence you copied from FF Logs and click confirm and post.
  5. Go back to your character profile and copy that URL.
  6. Go back to Import Lodestone Characters and Free Companies and paste your character profile URL. Click import.

Here is a quick video explaining the process.

To claim your character, you will need to create and upload a log. Then, the site will be able to link your character to your account.

Changing Your Credentials

You can change your username, password, or email in your profile settings, located within the drop down menu at the top right of the site. In the Edit User Profile section, fill in your desired change, include your current password, and then hit the “Change” button.

I Forgot my Password

Passwords can be reset using the Forgot Password? button on the login page. You will need to enter the email address associated with your account. You should then receive an email with a link to change your password.

Deleting an Account

If you wish to delete your FF Logs account, you will need to send an email to [email protected] with your request for assistance.

Activating Your Patreon Benefits

If your Patreon email matches your FF Logs account email, we will automatically match your accounts. If they don't match, you can connect your Patreon in your profile settings under Subscription Status.

If you run into any issues, please send us an email at [email protected] for help.

Social Media and Contact Information

You may add your media and contact info within the profile settings. Scroll down to Social and Contact Settings and fill in your information. (Note: You should type only your username, not full site links. For example, myusername instead of www.twitch.tv/myusername)

This will display on your claimed characters, and it will also show various places on the site when you are live on Twitch.

Contact Us

As always, we love to hear your feedback. Please join us on Discord to share any feedback and suggestions, or to ask any questions.

Follow our Twitter for updates!

If you have any support questions, please reach out to our support team at [email protected].

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