Syncing Your Characters
Visit Import a Classic Character to claim your character. Be sure to follow the instructions listed in the Help section there.
Updating a Renamed or Transferred CharacterIf you rename or transfer your character, you will need to send an email to firstname.lastname@example.org in order to merge your logs. Please be sure to include your old and new character information in the request.
If you are from this region, you will need to send in a support ticket to email@example.com in order to merge your characters. Please be sure to include your old and new character information in the request.
Removing a Claimed Character
You can remove a synced character under Claimed Characters in the profile settings using the X icon in the “delete” column.
Hiding Characters and Parses
We understand that privacy is important to many players. When parses of your fights get uploaded without your permission, this can be very frustrating.
You can hide the visibility of your characters under Claimed Characters in the profile settings using the visibility columns. This will hide all your rankings in public listings and cause your character to become unsearchable. Battle.net also has a setting that allows you to hide your information from community sites such as Warcraft Logs Classic.
As always, we love to hear your feedback. Please join us on Discord to share any feedback and suggestions, or to ask any questions.
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If you have any support questions, please reach out to our support team at firstname.lastname@example.org.